Delivery Story | Equipment shipment is not the end of the project

Recently, a custom precision batching and resin compounding system from AutoRICH Intelligent passed factory acceptance testing (FAT) and was loaded for shipment to a new materials customer site. Many take the view that once equipment is loaded and dispatched, the project is finished.

However, this runs counter to the service philosophy of the AutoRICH project team: equipment shipment does not mark the end of the project.

For customers, arrival of the equipment is only the starting point. On-site installation, piping hookup, electrical wiring, full-line commissioning and material trial production must all be completed at their facility. Delivery is only deemed fully accomplished when the production line stably manufactures qualified products.

Team Deployment Upon Equipment Arrival

Once the equipment arrives, AutoRICH’s project, engineering and automation teams mobilize to the customer’s plant to coordinate lifting and positioning, piping connection, electrical wiring and integrated line commissioning.

Site conditions often differ from the FAT environment in the factory. Uncertainties arise from civil works progress, actual process conditions and raw material properties. Rather than waiting passively for instructions, the team communicates with the customer in advance to assess site constraints and anticipate potential bottlenecks. Process, engineering and automation specialists work in parallel to minimize on-site implementation lead time.

From No-Load Trial Run to Material Validation

Commissioning proceeds in phases. First, individual equipment undergoes no-load testing to verify proper operation. Next, full-line linkage testing is performed to validate sequence coordination between processes. This is followed by tuning of process parameters and finally material trial production. The team remains on-site throughout, verifying critical metrics including formulation ratio, temperature, pressure and dispersion uniformity. When process fluctuations occur, solutions are discussed and adjusted promptly on site.

The system is centrally controlled by AutoRICH’s self-developed SCADA platform, which executes recipe management, automatic batching and closed-loop dispersion according to defined process settings. The control system supports integration with the customer’s MES for digital production line management.

Beyond commissioning, the team delivers hands-on training for customer operators and maintenance staff, covering system logic, inspection protocols and emergency response procedures. This enables the customer to operate and maintain the system independently after acceptance.

72-hour Full-Load Validation & One-Time Acceptance

The complete system passed a 72-hour continuous full-load production test with all process indicators meeting requirements, achieving one-time project acceptance. The customer’s project lead commented: “The AutoRICH team demonstrates high professionalism, proactive communication and strong collaboration. They do not leave after equipment handover; they stand in our shoes and resolve issues for smooth production, greatly easing pressure on project execution.”

This recognition is underpinned by AutoRICH’s three core capabilities:

Smart Manufacturing & Digital Implementation

Self-developed central control system supporting recipe management, automatic batching and closed-loop dispersion, with MES integration for digital line governance. Equipped with remote diagnostic and maintenance functions, tailored for stringent process requirements of advanced materials such as lithium battery materials, adhesives, PI films and CCL resins.

Integrated Delivery Capability

One-stop integrated services covering process design, engineering, equipment fabrication, FAT, on-site installation, commissioning, trial production and personnel training. Centralized project coordination aligns cross-functional process, automation and engineering teams, eliminating communication gaps and securing schedule and quality control.

Proactive Full-Lifecycle Service

Moving beyond the traditional reactive after-sales model of “respond only upon failure reports”. Risks are identified ahead of time during project execution; equipment performance is continuously monitored after ramp-up. 7×24-hour original technical support is available via a domestic direct service network to sustain long-term stable line operation.

Smarter Industry, Brighter Future

What is delivered is far more than hardware. It is a viable, stable and scalable material manufacturing solution. From our workshop floor to the customer’s production site, AutoRICH Intelligent upholds one principle: shipment marks the beginning of partnership, while stable mass production is the ultimate delivery target.

“Smarter Industry, Brighter Future” is realized step by step in projects like this.

AutoRICH Intelligent will continue to focus on complete system solutions for new energy, fine chemicals, electronic materials, composites, coatings & inks, food, pharmaceutical and daily chemical industries. Through intelligent equipment, integrated delivery and full-lifecycle services, we stand with more partners to unlock the value of new material mass production.